Al Hamra VIP Card

Enjoy exclusive benefits with amazing VIP Card offers in Ras Al Khaimah and other emirates.

The partner network and offers are updated on frequent basis; so, make sure to check back the listed outlets regularly.

Al Hamra VIP Card FAQs

Q1. Where can I use Al Hamra VIP Card?
The Al Hamra VIP Card can be used to stay, dine and shop across all partner outlets.

Q2. Do I need to produce my Al Hamra VIP Card for availing the offers?
Yes, you need to inform the outlet prior to placing your order and produce the physical Al Hamra VIP Card in order to avail the offer. NO VIP CARD, NO DISCOUNT. 

Q3. How long is my Al Hamra VIP Card valid for?
The Al Hamra VIP Card is valid for one year until Dec 31st. You will need to renew your card at the beginning of every year. 

Q4. How do I use my Al Hamra VIP Card?
Simply inform the outlet/retailer about your card and present it at the time of billing to avail discount.

Q5. Is there any PIN code associated with my Al Hamra VIP Card?
No, it’s simple to use. Simply present your card to the participating outlet to avail the discount. There’s no PIN Code associated with the VIP Card.

Q6. Can I avail multiple offers in the same store on Al Hamra VIP Card?
Al Hamra VIP Card discounts cannot be combined with any other ongoing offers in the stores.

Q7. Can I get cash in exchange of offers on Al Hamra VIP Card?
No, offers do not have any cash values.

Q8. What if I lose/misplace my Al Hamra VIP Card?
The card is the property of Al Hamra. However, if you lose or misplace it, you can apply for a replacement. The replacement for the lost card costs AED 500.

Q9. What is the process of renewing or replacing the lost card?
Simply call at 800 AL HAMRA to register your request.

*Al Hamra reserves all rights to change/update the offers, partners and associated terms and conditions without prior notice.

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